ALTA e-Gift Card
If you'd like to get something special for someone but aren't sure what she'd like, this is the perfect gift to give!
The e-Gift card is available in denominations of SGD20, SGD50 and SGD100. It will be sent straight to her e-mail inbox, and she can use it whenever she wants to purchase something she fancies.
The e-Gift card is valid for one year from the date of purchase.
Measuring Ring Size
We use the standard US ring sizing for all our rings. For a step-by-step guide on measuring your ring size, please click here.
For rings, we offer a one-time resizing option within 30 days of purchase. Resizing is subjected to an additional waiting time of 3-5 weeks as they are shipped back to our gemstone artisans for resizing.
Shipping and Delivery
We offer free shipping on all local orders. For shipping to other countries, minimum purchase order is required to qualify for free shipping. Otherwise, flat rate applies. Shipping rate may be calculated at checkout.
All in-stock items will be mailed out within 5 working days. An email with your delivery tracking number will be sent to you once your order has been picked up by courier service.
All preorder items will be dispatched between 2 to 5 weeks of purchase date.
In the event that you ordered both an in-stock item and a pre-order item, both items will be mailed to you when your pre-order item has arrived in our warehouse. If you would like the in-stock item first, please drop us an email to state your request.
Important: Please check the status of your delivery using the link in the email sent to you. If you do not receive your order within 5 working days from the time the parcel is marked as delivered, please contact us immediately. We will not be able to retrieve any parcel past a 7 working day time frame from the point of delivery, and bear no responsibility should claims of non receipt be made after this period. International orders may take up to 21 additional working days to be delivered to you due to the Covid-19 situation.